Support
Contact SJ Alarms support.
Get help with the SA Alarms app, CCTV monitoring access, support tickets, alerts, camera setup, and service questions.
Phone
+1 800 843 0316
Call for app support, monitoring questions, or urgent service coordination.
info@sjalarms.com
Include your contact details, property name, and a short description of what needs help.
Availability
SJ Alarms is based around Greater Vancouver and has also supported projects in other Canadian provinces. Contact us to confirm availability for your property.
What we can help with
- SA Alarms app login, Client ID, or password help
- Assigned camera access or monitoring schedule questions
- Start, stop, or auto-schedule monitoring issues
- Alert, notification, or support ticket questions
- Camera system readiness, connectivity, or setup support
- Privacy, account access, or account deletion requests
Helpful details to include
- Your name and preferred contact method
- Client ID or business/property name, if available
- A short description of the issue
- Approximate time the issue happened
- Device type and app version, if the issue is app-related
Emergency notice
SJ Alarms monitoring and support services are not a substitute for emergency services. If there is an immediate threat to safety, property, or life, contact local emergency services first.
Account deletion
Client and admin users can request account deletion from inside the relevant app.
View deletion steps